Shipping & Returns

We do our absolute best to keep shipping charges as low as possible. We've selected the services that offer the best combination of speed, reliability and value. Please allow 2-3 business days for the packing and processing of your order. During holidays, please allow up to 5 business days. All orders will ship from New Hampshire.

UPS Mail Innovation*:
Transit times
Pacific...................................... 10-14 business days
Mountain & Central............. 6-10 business days
East Coast.............................. 5-8 business days

*This is a hybrid economy service available on orders up to one pound in the USA and four pounds Internationally. UPS carries the package to your local post office who completes the delivery. If your order is time sensitive, we recommend using a different service.

USPS Priority Mail*:
Transit times
2-4 day service anywhere in the continental United States

*please note: USPS Priority Mail is not a guaranteed expedited service. If your order is time sensitive, we recommend choosing UPS 2 Day Air.

UPS Ground:
Transit times
Pacific...................................... 6-8 business days
Mountain & Central............. 4-5 business days
East Coast.............................. 2-3 business days

UPS 2 Day Air Expedited:
Transit times (please note! This is in addition to our processing time!)
2 business days anywhere in the continental United States

Outside the US:

USPS First Class International Package Service*:
Depending on final destination, between 7–21 business days

*USPS does not guarantee delivery dates or times for this service. Mail may travel to its destination by ground, air or a combination of both.

If you are outside the USA and you don't see your country when you go to check out, please email or call us and we will either activate your country in our system or get you a shipping quote. International customers will be responsible for any additional costs, duties, taxes or fees.

Please Note: We are not responsible if the carrier requires a signature and no one is there to sign for the goods, or if a carrier makes several unsuccessful delivery attempts and then returns the package to us. In these cases, or if a delivery can't be made to your shipping location due to an incomplete address and the package is returned, we will need to charge additional shipping fees to resend the order. If you believe your order is missing but the carrier can provide delivery confirmation, we will be unable to send a replacement and you must take up the issue with the carrier.

Returns

Should you care to return something, simply contact us using the Contact us link . We will do our best to make sure you're completely satisfied with your Seltzer Goods.



Customer Care Contact 


You can reach us by phone at 828-785-1885 or by clicking the Contact us link.


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